Privacy Policy

Effective Date: May 29, 2026

At Elevated Air Heating and Cooling LLC, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, apply for a position, or book our HVAC services.

1. Information We Collect

We may collect personal information from you in a variety of ways, including when you visit our site, fill out a contact or estimate form, apply for a job, or interact with us via phone or text message. This information may include:

• Identity Data: Name, business name, and job application details.
• Contact Data: Physical address, billing address, email address, and phone number.
• Technical Data: IP address, browser type, and usage data collected automatically through cookies and tracking technologies to improve website performance.

2. How We Use Your Information

We use the information we collect to operate our business and provide you with high-quality services. Specifically, we use your data to:

• Schedule, confirm, and perform heating, cooling, and air quality services.
• Provide accurate service estimates and process billing.
• Respond to customer service inquiries, FAQs, and feedback.
• Evaluate job applicants for career opportunities within our team.
• Send transactional updates, emergency service notices, or occasional promotional offers (you may opt out at any time).

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share limited data with trusted third-party service providers who assist us in operating our website, processing payments, or delivering services to you, provided those parties agree to keep your information confidential. We may also disclose information if required by law or to protect our rights.

4. Mobile Information & SMS Privacy

At Elevated Air Heating and Cooling LLC, we are committed to safeguarding your mobile privacy. In compliance with carrier regulations and A2P 10DLC standards:

• Strict Non-Sharing Policy: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
• Purpose of Communications: When you provide your phone number directly to us (e.g., via phone or service agreement), we use this information exclusively for transactional and customer care communications, including HVAC appointment confirmations, dispatch arrival alerts, quote updates, and customer inquiries.
• Opting Out: You have the right to opt out of SMS text communications at any time. Simply reply STOP to any text message received from us. You may also contact us directly at damien@elevatedairheating.com or call 503-461-2242 to be removed from messaging.
• Assistance: For help with any text communications, reply HELP to any message or reach out to our office.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to request access to the personal data we hold about you, request corrections to incorrect data, or ask us to delete your personal information from our active communication lists. To make a request, please contact us using the details provided below.

7. Contact Information

For questions regarding this Privacy Policy, please contact us at: